Exhibitor FAQ
What are the exhibit hours?
Exhibitors must staff their booths during the following times:
Tuesday, Feb. 25, 3:30-5: p.m. Wednesday, Feb. 26, 11 a.m.-3 p.m.
Exhibitors are allowed entry to their booths Wednesday starting at 8 a.m., but are not required to staff them until 11 a.m.
What is included in the exhibit booth space?
Booths include a 6-foot table, two chairs, a company name sign, pipe and drape and a wastebasket.
How can I purchase electrical and internet services?
Wi-Fi, electrical needs, catering and more must be ordered through Mandalay Bay Exhibitor Services. This can be accessed through an online exhibitor portal to which exhibitors will be provided access when booth space is reserved.
Who is the general service contractor for the show?
Shepard is the general services contractor for ABC Convention 2025. All shipping, furniture rentals and carpeting should be scheduled through Shepard. Exhibitors will receive an invitation to the Shepard portal when booth space is reserved.
Is carpeting required in booths?
Carpeting is not required. If you would like to carpet your booth, this can be ordered through Shepard.
When are move-in/move-out dates and times?
Move-in is Tuesday, Feb. 25, from 7:30 a.m.-2:30 p.m. Exhibitors must be set up by 3 p.m. at the latest for the Exhibit Hall Grand Opening.
If you have a larger booth and need more move-in time, please email [email protected].
Move-out is Wednesday, Feb. 26, from 3-7 p.m. All items must be removed from the hall or scheduled to be shipped out by 7 p.m. through Shepard. Any items left will be rerouted to Shepard’s warehouse at the exhibitor’s expense.
What events are included in the exhibitor ticket?
The exhibitor ticket includes the Exhibit Hall Grand Opening, Opening General Session, Opening Celebration and Lunch in the Exhibit Hall on Wednesday.
Exhibitors are welcome and encouraged to upgrade their tickets to enjoy and network throughout the entire conference! Upgrade to include education sessions and the Closing Night Celebration.
Having someone just come to set up your booth? Please submit their credentials and they will be issued a setup wristband.
How do we access lead retrieval?
Lead retrieval will be provided through Cvent. Exhibitors will be able to download Cvent Lead Capture and enter a unique access code into the app. To ensure seamless access, exhibitors will receive their access codes at least two weeks prior to the show via email. These codes will also auto populate in the lead retrieval portal. The main exhibitor contact will gain access via invite to the lead retrieval portal where they can assign booth staff.